Elevate Your Outdoors

At Fuera Made we offer a large range of services to help bring your outdoor dreams to reality. Please do not hesitate to contact us with information of your garden project.

Outdoor Furniture

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Fuera Made crafts premium, made-to-order outdoor furniture inspired by the elegance of Spanish modern villas. Our luxury pieces blend timeless design with durability, ensuring your outdoor space is both stylish and functional. Each item is meticulously crafted and delivered directly to you, offering bespoke sophistication to elevate your outdoors. Experience tailored luxury, built for your lifestyle.

Outdoor Living Designs

Outdoor Living Designs by Fuera Made offers a seamless, luxury experience for crafting complete outdoor spaces. From fire pit tables and full furniture sets to bespoke pergolas, we curate high-end, made-to-order pieces tailored to your vision. Elevate your outdoors with a harmonized, stylish, and functional setup, designed for ultimate comfort and sophistication.

Installation & Assembly Services

Enjoy a stress-free setup with our professional installation and assembly services. Whether it's pergolas, fire pit tables, or full furniture sets, our team ensures a seamless and secure installation at your home. We handle everything from positioning to securing structures, so you can relax and enjoy your new outdoor space without the hassle.

Maintenance & Aftercare

Protect and preserve your outdoor furniture with our maintenance and aftercare services. We offer seasonal cleaning, wood treatments, metal refinishing, and protective coatings to extend the life of your investment. Whether it’s preparing for winter or refreshing your setup for summer, we ensure your furniture stays in top condition year-round.

Fuera Made Customer Policy

1. General Policy

Welcome to Fuera Made. Our goal is to provide high-quality, Spanish-inspired outdoor furniture that enhances your outdoor living experience. By purchasing from our store, you agree to the following terms and conditions.

2. Order Processing & Shipping

Made-to-Order Production: All our furniture is custom-made upon order to ensure the highest quality craftsmanship.
Estimated Delivery Time: Orders typically take 2-8 weeks to be delivered, depending on the item. Customers are advised to check specific lead times before purchasing.
Direct-to-Customer Shipping: Your order will be shipped directly to your specified address upon completion. We will provide tracking information when available.
Delays: While we strive to meet estimated delivery times, unforeseen circumstances such as material shortages, production delays, or courier disruptions may occur. Fuera Made is not responsible for such delays.
International Shipping: If ordering from outside our primary shipping region, please contact us before purchasing to confirm shipping availability and costs.

3. Returns, Refunds & Cancellations

Made-to-Order Policy: Since all items are custom-made, we do not accept returns, exchanges, or cancellations once production has begun.
Pergolas – No Refund Policy: Due to their custom nature, pergolas are non-refundable. Customers are responsible for ensuring that they have the correct ground conditions, space, and local permissions before placing an order.
Damaged or Faulty Items: If an item arrives damaged or defective, you must notify us within 48 hours of delivery with photographic evidence. We will assess the issue and, where applicable, arrange a repair, replacement, or refund.
Incorrect Orders: If you receive the wrong item, contact us immediately so we can resolve the issue.

4. Installation & Fitting

Fitting is Not Included: Our furniture is delivered as described in the product listing. Installation or assembly is not included in the purchase price.
Optional Fitting Services: We can arrange professional installation for an additional fee. Please inquire about pricing before purchasing.
Customer Responsibility: If you choose to install or assemble items yourself, Fuera Made is not liable for any damages or improper installation.

5. Warranty & Product Care

Warranty Coverage: All products come with a 1-year limited warranty covering manufacturing defects. This does not cover general wear and tear, misuse, improper installation, or weather damage.
Care Instructions: To ensure longevity, we recommend following the provided care guidelines, including maintenance for wood, metal, and fabric components.

6. Payment & Pricing

Accepted Payment Methods: We accept major credit/debit cards, PayPal, and bank transfers.
Pricing Changes: Prices are subject to change without prior notice. However, once an order is placed, the price is locked in.
Taxes & Duties: Customers are responsible for any import taxes or duties if applicable in their country.

7. Customer Service & Communication

Business Hours: Our customer service team is available from 10:00 AM - 4:00 PM (Monday - Saturday).
Response Times: We aim to respond to inquiries within 24-48 hours during business hours.
Contact Us: For any questions or concerns, please email us at enquiries@fueramade.com or visit our contact form via the home page chat.

8. Legal & Consumer Protection

Compliance: Fuera Made adheres to all applicable consumer protection laws and regulations.
Force Majeure: We are not responsible for delays or failures caused by events beyond our control, such as natural disasters, strikes, or supply chain disruptions.
Dispute Resolution: In case of disputes, we encourage customers to contact us directly for resolution before seeking external mediation.